Understanding “challenging behaviours”
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Welcome to "Understanding 'challenging behaviours'"!

Before you begin! Course introduction.
MODULE ONE: What are "challenging behaviours"?

Understanding "challenging behaviours"
Resistive and distressed behaviours
"I want to go home"
When a person with dementia wants to go home - Common mistakes to avoid
When a person with dementia wants to go home - How to respond
Untruths and accusations
When someone with dementia accuses you of stealing - Common mistakes to avoid
When someone with dementia accuses you of stealing - How to respond
Walking and dementia
When a person with dementia wants to go for a walk - Common mistakes to avoid
When a person with dementia wants to go for a walk - How to respond
Loss of inhibitions
Changes in personality
When a person with dementia is anxious - Common mistakes to avoid
When a person with dementia is anxious - How to respond
Module One Quiz
MODULE TWO: Six pieces of the puzzle to understand "challenging behaviours"

Understanding the puzzle
Piece of the puzzle - The person
Values - Exercise
Piece of the puzzle - Wellness, health and fitness
Piece of the puzzle - Brain changes
Piece of the puzzle - People, stakeholders and us
How we can leave a person with dementia feeling - Common mistakes to avoid
How we can leave a person with dementia feeling - How to respond
Piece of the puzzle - The environment
Piece of the puzzle - Time
Module Two Quiz
MODULE THREE: Meeting the person with dementia's needs

Physical needs
When someone with dementia is in pain - Common mistakes to avoid
When someone with dementia is in pain - How to respond
Emotional needs
Meeting emotional needs for a person living with dementia - A common mistake to avoid
Meeting emotional needs for a person living with dementia - How to respond
Spiritual needs
Sexuality and intimacy needs
Adapting our communication
Adapting the environment
Positive Physical Approach®
Our approach to someone living with dementia - Common mistakes to avoid
Our approach to someone living with dementia - How to respond
Hand-Under-Hand technique®
Visual and verbal regard - Role-plays
Assistive technologies to support dementia
Adapting an activity to keep it simple - Exercise
Walking in their shoes
Module Three Quiz
Congratulations!

Completion certificate
Additional Resources

"How I walk alongside someone with dementia"
Additional resources
References

When someone with dementia accuses you of stealing - How to respond

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